Loyalty Program FAQs
1. What is ActifClub?
- ActifClub is a loyalty program for Spykar customers.
2. What happens in ActifClub?
- In ActifClub, we reward our loyal customers with Reward Points on the products purchased. Additionally, we also run special offers & promotions.
3. What does a customer need to do to become a ActifClub member?
- Customers can register for ActifClub at the store/ by giving miss call on 9920-905-905 /scanning the QR code.
- Customers will receive a welcome message or an email on registration(provided the email address is provided).
4. Is there any joining fee?
- The membership is absolutely free. There is no joining fee.
- Member can join even without any purchase.
5. When will I get the points credited?
- You should get the points credited to your account within 48 hours.
- If you don’t get them please call us with your bill and tell us your bill number.
6. What is the value of the points?
- 1 Point is equivalent to INR. 1.
7. How do I get my Rewards Points?
- You can collect points only by shopping at the exclusive Spykar stores.
- All purchases shall be eligible for points on transaction basis.
- Purchases up to Rs 4,999/- Cult member will earn 1% of the bill amount.
- Purchases from Rs 5,000/- to Rs 9,999/- you will earn 2% of the bill amount.
- Purchases from Rs 10,000 & above you will earn 3% of the bill amount.
- EOS sales shall get you a 1% of the bill amount.
- Milestone bonus of 250 points credited when cumulative purchase touches Rs 20,000 (fresh & EOS combined) within 6 months of enrolment.
- Referrals – you will get 100 bonus points on every successful referral making a purchase.
8. How can I redeem the points?
- You can redeem the points at Spykar store on your next purchase.
9. Where can I check number of points I have?
- You can check it whenever you go to any of our store or else you can mail us wish@easyrewardz.com.
10. If I forget to collect points, what should I do?
- Just scan your bill and email us at wish@easyrewardz.com Points would be then credited to your account within 2 working days.
Loyalty Program FAQs
1. What is ActifClub?
2. What happens in ActifClub?
3. What does a customer need to do to become a ActifClub member?
4. Is there any joining fee?
5. When will I get the points credited?
6. What is the value of the points?
7. How do I get my Rewards Points?
8. How can I redeem the points?
9. Where can I check number of points I have?
10. If I forget to collect points, what should I do?
About Us
A Bit About usActif ClubCareer In News Fit Guide BlogOur Policy
Terms and condition Privacy policy FAQYour Order
My Account Track your order Return ExchangeContact Us
ONLINE ORDER RELATED QUERIES
customercare@spykar.com
9:00 AM - 5:00 PM
FOR BUSINESS ENQUIRIES | Contact Us
Powered by